Shipping policy

Last updated: April 19, 2026

Thank you for shopping with Noble Form Design Co. We take great care in preparing and packing each piece so it arrives safely and in excellent condition.

Shipping Regions

We currently offer checkout and delivery within the following Canadian provinces:

Alberta
British Columbia
Saskatchewan
Manitoba
Ontario
Quebec

We do not currently offer checkout to Yukon, Northwest Territories, Nunavut, New Brunswick, Nova Scotia, Prince Edward Island, or Newfoundland and Labrador.

If you are located outside these regions and are interested in placing an order, please contact us at hello@nobleformdesign.ca.

Order Processing Times

Processing times vary depending on whether an item is in stock or made to order.

In-stock items: Typically ship within 3-5 business days.
Made-to-order or preorder items: Typically ship within approximately 4 weeks, unless otherwise stated on the product page.

Any lead times shown on the product page are estimates and may vary slightly depending on production schedule, material availability, and shipping destination.

Shipping Rates

Shipping rates are calculated at checkout where available. For some larger items or certain destinations, we may contact you after purchase if an additional shipping charge is required due to location, access limitations, or carrier surcharges. If this occurs, you will have the option to approve the updated shipping charge or cancel the order for a full refund before shipment.

Delivery Methods

Orders are shipped using parcel courier or freight service depending on the size of the item and the destination.

Large furniture items may ship by freight and are typically delivered curbside, unless otherwise specified. The customer is responsible for bringing the item inside the home and ensuring that the item will fit through all entryways, hallways, stairwells, and elevators prior to ordering.

Estimated Transit Times

Estimated transit times begin once the order has shipped and may vary by destination.

Alberta: approximately 1-3 business days
British Columbia, Saskatchewan, Manitoba, Ontario, and Quebec: approximately 3-10 business days

Transit times are estimates only and are not guaranteed.

Local Delivery in Alberta

We offer local delivery within approximately 100 km of our Edmonton location. Local delivery availability will appear at checkout where eligible.

Local delivery is arranged by appointment. You will receive an email once your order is ready so that delivery arrangements can be made.

Preorders

If an item is available for preorder, the estimated lead time will be noted on the product page. If your order contains both in-stock and preorder items, we may ship them together or separately at our discretion.

Shipping Delays

We are not responsible for delays caused by weather, carrier disruptions, customs processing, labour disruptions, incorrect address information, or other circumstances outside our control. If a significant delay occurs, we will do our best to keep you informed.

Damaged or Lost Shipments

Please inspect your order as soon as it arrives. If your item arrives damaged, or if you believe your shipment has been lost, please contact us within 7 days of delivery at hello@nobleformdesign.ca with your order number and clear photos of:

the outside of the box (all sides)
the shipping label
internal packaging
the damaged area(s) on the product

If freight delivery is involved, please note any visible damage with the carrier at the time of delivery whenever possible.

Incorrect Shipping Information

Please ensure your shipping address is entered correctly at checkout. We are not responsible for delays, losses, or additional charges resulting from incorrect or incomplete address information. If an order is returned to us due to an address error or failed delivery, additional shipping charges may apply before the order is re-shipped.